Frequently Asked Questions
About Us
General Inquiries
1. What services does Miya Nail Spa offer?
Miya Nail Spa provides a wide range of luxurious and relaxing nail services. Our offerings include manicures, pedicures, gel nails, acrylic extensions, nail art, paraffin treatments, and more. We pride ourselves on using high-quality products and ensuring a clean and hygienic environment for all our clients.
2. How can I make an appointment?
Making an appointment at Miya Nail Spa is easy. You can either call our friendly receptionists at (123) 456-7890 or use our online booking system on our website. Simply select your desired service, date, and time, and we will do our best to accommodate your request.
3. What are your working hours?
We are open from Monday to Saturday, from 9:00 AM to 7:00 PM. We are closed on Sundays to ensure our staff gets a well-deserved break and to perform maintenance in our spa.
4. Do you accept walk-ins?
We highly recommend making an appointment to secure your preferred date and time. However, we do accept walk-ins based on availability. If you choose to walk in, please understand that you may need to wait for an available nail technician.
Service-Related Questions
1. How long does a regular manicure and pedicure session take?
A regular manicure typically takes around 30 minutes to an hour, while a pedicure session usually lasts between 45 minutes and 1.5 hours. The duration may vary depending on the complexity of the service, the condition of your nails, and your specific preferences.
2. What is the difference between gel nails and acrylic extensions?
Gel nails are made from a gel-like substance that is cured under a UV or LED lamp to give a glossy and natural-looking finish. On the other hand, acrylic extensions involve using a combination of liquid monomer and powder polymer to create durable and long-lasting nail enhancements. Both options have their benefits, and our experienced technicians can guide you in choosing the best option for your needs.
3. Can I bring my own nail polish?
For sanitation and hygiene purposes, we prefer to use our own wide selection of high-quality nail polishes. However, if you have a specific shade or brand preference, feel free to bring it with you, and we will do our best to accommodate your request.
Policies and Payments
1. What is your cancellation policy?
If you need to cancel or reschedule your appointment, we kindly ask that you provide us with at least 24 hours notice. This allows us to offer the slot to another client who may be on our waiting list. Failure to provide proper notice may result in a cancellation fee.
2. Do you offer gift certificates?
Yes, we offer gift certificates that make for excellent presents for loved ones or as a special treat for yourself. Gift certificates can be purchased in various denominations and can be used towards any of our services.
3. What payment methods do you accept?
At Miya Nail Spa, we accept cash, credit cards (Visa, Mastercard, and American Express), and mobile payment options such as Apple Pay and Google Pay. We strive to provide convenient payment options for our valued clients.
Contact Us
If you have any more questions or would like further clarification, please don't hesitate to reach out to us. You can visit us at our spa located at 123 Example Street, Anytown, USA, or call us at (123) 456-7890. You can also send an email to [email protected], and our dedicated team will be happy to assist you.
We look forward to welcoming you to Miya Nail Spa soon and ensuring your nails receive the pampering they deserve!
